Felipe Ocampo
L&D Leader · Technical Enablement Strategy · Operational Excellence
Toronto, ON
Learning & Development Leader with 15+ years of experience bridging the gap between complex systems and human adoption. Expert in designing high-impact learning architectures that transform hesitant users into capable experts.
What I Bring
Combining technical expertise with human-centric learning strategies to drive adoption and performance.
Technical Enablement
Architecting end-to-end training programs for 3D modelling workflows (Rhino, KeyShot) to accelerate user fluency for design professionals.
Strategic Consulting
Partnering with clients to identify skill gaps and design production-ready curriculums aligned with business goals.
Experiential Methodology
Integrating play-based learning frameworks to drive high engagement and long-term skill retention in corporate and educational settings.
Core Competencies
Professional Journey
Founded a consultancy specializing in technical upskilling and language fluency for individuals and design professionals.
- Technical Enablement: Architected end-to-end training programs for 3D modelling workflows (Rhino, KeyShot), accelerating user "time-to-fluency" for design professionals.
- Strategic Consulting: Partnered with clients to identify skill gaps and design "production-ready" curriculums that align software capabilities with educational goals.
- Experiential Methodology: Integrated experiential learning frameworks into training modules, resulting in high engagement and long-term skill retention.
Co-launched a career-readiness startup to help international talent successfully navigate and enter the Canadian market.
- Strategic Partnerships: Managed institutional relationships and pilot programs with major Toronto colleges to validate learning tools.
- Program Design: Created the "Service Blueprint" for career coaching programs, ensuring a consistent and empathetic user journey for all participants.
- User Training: Empowered faculty and students to master specialized design software and hardware systems through 1-on-1 coaching and group workshops.
- System Optimization: Provided Tier-2 technical support for digital studios, ensuring continuous operation of critical academic and creative tools.
- R&D for The Failure Toy: Collaborated on the development of physical learning tools designed to teach resilience and creative problem-solving in corporate and educational environments.
- Play-Based Strategy: Developed facilitation guides that used play-based methodologies to break down barriers and improve soft-skill acquisition in corporate environments.
Served as the operational backbone for the Director of Student Affairs, overseeing five distinct departments.
- Operational Excellence: Streamlined administrative workflows and resource allocation for a multi-departmental division, ensuring service continuity for a diverse student body.
- Stakeholder Liaison: Acted as the primary interface between executive leadership and frontline staff to resolve conflicts and implement new institutional policies.
Education
Let's Build Something Extraordinary
Currently seeking opportunities in L&D leadership and technical enablement. Available for full-time roles, contract engagements, and strategic consulting.